سياسة الاستبدال والاسترجاع

Terms and Conditions for Digital Card Services At the time of sending the digital card Digital cards are sent immediately or within a maximum of 10 minutes from the time of payment, in case the value is less than 1 Saudi Riyal (500). If the order value exceeds that, the card will be sent within 3 hours after verifying the purchase information. Top Card Store has the right to delay delivering the digital product until customer data is verified. • If the card is not rechargeable or an error occurs, a verification will be raised on the requested product, and the verification period may be from 24 hours to 72 hours depending on the product. Using a payment method in someone else's name If it is confirmed that you used a payment method you do not own to make the purchase, Top Card Store has the right to cancel the order without any obligations. Also, if the customer cannot prove ownership of the card used, Top Card Store has the right to deduct a payment gateway fee from the amount due to the customer before refund. Orders Digital card orders cannot be modified after purchase, including the buyer's personal information and the type of card. Orders cannot be canceled after completion. Replacement and Refund Policy Purchased digital cards that have been sent to the customer cannot be refunded or exchanged at all unless there is a defect in the card from the company. Top Card Store is not responsible for incorrect purchases whether due to negligence or any other reason. Note that digital card codes are sensitive to case, so please enter the code exactly as shown. Due to the sensitive nature of the product, please ensure the type and category of the card before completing the purchase. Note: All digital cards withdrawn from Top Card Store have a validity period of only two months, and the card cannot be refunded if not used before the expiration date. Important note: Delivering PUBG UC or any game based on the player ID in the game. If an incorrect number is entered and the order is delivered to someone else, the customer is not entitled to compensation, and the store is not responsible for the customer's mistake. Please verify the number carefully before ordering. The site supports delivering PUBG UC only for the global version and cannot load UC to accounts from the Korean version. If the UC delivery is not received via the ID registered in the order, a verification will be raised on the requested product, and the verification period may be from 24 hours to 72 hours. Products not received on the ID or number listed in the order, despite the order being marked as completed due to a technical error from the site, will be handled as follows: Communication will occur within 48 hours from the date the order is marked as completed by the management, and it will be verified that the product did not reach the customer through our available verification methods. If it is proven that it did not reach us, the customer will be compensated with the same product or its value, according to their choice. • For ID recharge products, no compensation is provided if the ID was entered incorrectly; the customer bears this mistake. • If there is a delay in delivering the product via the ID due to an update within the game to be recharged or a change in product quantities, the store has the right to delay delivery for up to 3 hours, and it also has the right to refund the customer if prices or quantities change.